Quick Heal Technologies Pvt Ltd ( http://www.quickheal.com/ )
Quick Heal Technologies Pvt Ltd is India"s leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company"s flagship product Quick Heal ® with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal's strength lies in their exceptional team of software, support and management professionals.
Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal's Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed. Quick Heal's has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.
(Experienced) Walk-In : L2/L3 Tech Support Enggs @ Bangalore
Quick Heal Technologies, India's leading anti virus company is looking for technology driven professionals for L2/L3 Tech Support Enggs at Bangalore Branch.
Job Position : L2/L3 Tech Support Engineer
Job Designation : Tech Support Engg / Sr. Tech Support Engg - L2/L3
Job Category : IT Software - Network Administration, Security
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore (Jayanagar Branch), Karnataka
Compensation : Best in the Industry
Number of Vacancies : 4
Desired Experience : 4 to 9 Years (Mandatory)
Key Words : Linux, Technical Support, Computer Troubleshooting, Network Troubleshooting
Desired Profile :
• Any Graduate/ Post Graduate with minimum 04 years experience in Troubleshooting & Networking.
• Must be currently handling L2/L3 Tech Support
• Should have Team handling experience.
• System admin related knowledge of linux is must
• Exposure to mail servers would be preferred
• Excellent Troubleshooting & Networking skills.
• Local Language is a must.
• Must have a 2 wheeler
• Male candidates only.
Primary Responsibility :
• To provide L2/L3 Tech Support to Quick Heal customers for all Quick Heal products.
• Handling escalated calls & regular cases via phone, remote & on-site.
• Conduct Quick Heal Staff Training on Quick Heal products.
• Conduct Dealer Enggs Training on Quick Heal products.
• Maintenance of CRM reports, Service Reports & Training Reports.
• Troubleshooting & problem reporting.
• In addition to the above, this profile covers pre-sales tech support also.
Selection Process :
• Written Technical Test.
Please Carry below documents (mandatory) :
• Updated Resume Copy
• Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
• Latest Pay Slips
Note: All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" on 06th, 07th & 08th May 2013 between 10am & 5pm at below address :
Walk-In Interview on 6th - 8th May 2013 at 10am to 5pm
Walk-In Venue :
Quick Heal Technologies (P) Ltd.
#177, 36th A Cross,
18th Main, 4th T Block,
Jayanagar, Bangalore-560041.
Landmark : Behind Hotel Pratik Comforts, Jayanagar
Contact Person : Mr. Shibin George
For more details visit: http://www.quickheal.com/
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