Thursday, May 31, 2012

IBM India Pvt Limited Invites Applications from Eligible Candidates for the Post of Tech Support Associates (Voice) @ Walk in Interview on 2nd June 2012 at Bangalore


IBM India Pvt Limitedhttp://www.ibm.com )

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

(6 Months+) Walk-In : Tech Support Associates (Voice) @ Bangalore

Job Position : Tech Support Associate (Voice)

Job Designation : IT Helpdesk - Technical Support Associate (100% voice process)

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

CTC : Will be disclosed to the selected candidates by the manager

Number of Vacancies : Open

Desired Qualification : Any Graduate (10+2+3), Diploma Holders (10+3) with minimum one year relevant experience

Desired Experience : 6 Months to 3 Years in Tech Support Voice Process (Mandatory)

Job Role :
• IT Helpdesk - Technical Support Associate (100% voice process)
• Provide Technical solutions to the external customers
• Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.
• Min 6 months of relevant experience in the mentioned skill areas
- Awareness of basic networking concepts and technologies.
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Understanding of operating systems, Windows 2000/NT/XP ¿ configuration options and Troubleshooting
- Browser Support - Internet Explorer
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc..
- Skilled in commercially standard software applications and major desktop operating systems.
- Has technical experience and skills in the areas of problem determination, creativity and analysis.
- Receives incoming calls from customers and creates incident record or updates existing record.
- Very strong computer skills required to be the initial call handling person who will perform problem cause analysis, resolve routine customer problems and/or more complex problems, and resolve routing and customer problems all within set criteria.
- Ability to meet a set of defined account agent productivity measurements.
- Be able to identify opportunity for, and implement process improvements.
- Customer Service Skills
- Communications : verbal and written
- Neutral accent
- Advanced soft skills and call control as appropriate for an internal corporate IT helpdesk.
- Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.
- Questioning skills- probing skills, as relevant to the issue and level of the caller

Eligibility :
• Any Graduate (10+2+3), Diploma Holders (10+3) with minimum one year relevant experience
• Must have good command over English
• Fluency, Vocabulary and pronunciation.
• Must have basic knowledge of Computer and operating systems
• Must be willing to work in Shifts

Selection Process :
• Group discussion - Technical Interview - Communication Assessment round

Mandatory Documents :
• Hard copy of the interview invite (this email)
• Hard copy of the resume
• Photocopy of current organization offer letter
• Photocopy of previous organization’s reliving letter
• Photocopy of second previous organization’s reliving letter if the current or recent organization’s experience is less than one year.
• Photocopy of latest 3 months pay slips
• One passport size Photograph
• Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
• All semesters / year mark sheets
• Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)

IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.

** This role is not into BPO domain.
** Candidates who have attended the interview in the past 3 months should not appear for the interview.

Interested Please walk-in to below address on 2- Jun-2012 b/w 10AM - 1PM

Walk-In Interview on 2nd June 2012 at 10am to 1pm

Walk-In Venue :
IBM India Limited
SA1 – Building,
#12 subramanya Arcade,
Opp to Jal Mahal,
Bannergatta Road.
Bangalore - 560 029.

Contact Person : Arun

* Selection of the candidates is at the sole discretion of IBM Recruitment Team

For more details visit: http://www.ibm.com

Go to http://www.chetanasforum.com for view all Jobs

Tuesday, May 29, 2012

26th May, 2012 ISSUE OF EMPLOYMENT NEWS- E.N. NO. 8 NO. OF PAGE: 40


Employment News Paper - Issue of 26th May 2012 to 1st June 2012


S.No.
Page No.
Name of Office/Deptt./Ministry
Post/Admission Notification
No of Vacancies
EN NO.
DAVP NO.
1
2
SSC
Stenographer Grade (C & D) Examination, 2011

8/22
32204/11/0020/1213
2
2
Ministry of Earth Sciences, New Delhi
Corrigendum

8/29

3
2
Ministry of Communications and Information Technology, Department of Electronics and Information Technology National Informatics Centre, New Delhi
Research Scientist

8/117
06106/11/0001/1213
4
2
MSME, Tool Room, Indo German Tool Room, Aurangabad
Admission Notice For Long Term Courses-2012 (Post Graduate Diploma in Tool Design & CAD/CAM)

8/4

5
2
National Research Centre on Pomegranate (Indian Council of Agricultural Research), Solapur (MS)
LDC

8/96

6
3
Headquarters Southern Naval Command, Kochi
Safaiwala

8/87
10701/11/0013/1213
7
4
Directorate General of Quality Assurance (Department of Defence Production), Ministry of Defence (DGQA)
Rope Worker (SS)
1
8/1
10203/11/0014/1213
8
4
MSME, Tool Room, Indo German Tool Room, Aurangabad
Admission Notice For Long Term Courses-2012 (Advance Diploma in Tool & Die Making)

8/3

9
4
Office of the Development Commissioner Seepz Special Economic Zone, Ministry of Commerce & Industry, Mumbai
Corrigendum

8/24

10
5
Steel Authority of India Limited, Burnpur, West Bengal
Operator-cum-Technician (Trainee)
507
8/45

11
6
Principal Accountant General (Audit), Uttarkhand
Principal Accountant (Notice)

8/11

12
7
Mahadayi Water Disputes Tribunal, Ministry of Water Resources, New Delhi
Assessor
16
8/116
45101/11/0006/1213
13
7
Tata Memorial Centre, Tata Memorial Hospital, Patel, Mumbai
Assistant Professor

8/123

14
7
Intelligence Bureau, (MHA),
Final Result Examination 2011

8/38

15
8
The Indian Navy
10+2 Cadet ( B Tech) Entry Scheme (Permanent Commission) Course Commencing –Dec 2012

8/47

16
9
Scientific and Technical Organisation, New Delhi
Chief Analyst
1
8/137
57101/11/0003/1213
17
9
Ministry of Culture, National Museum, New Delhi
Senior Technical Assistant

8/63

18
10
Indian Navy
Enrolment As Sailors For Senior Secondary Recruits (SSR)-01/2013 Batch

8/26
10701/11/0011/1213
19
11
Ministry of Tribal Affairs, New Delhi
Joint Director

8/113
43101/11/0001/1213
20
12
Railway Recruitment Board, Mumbai
Final Result

8/127

21
13
Kumaon Institute of Technology, Uttarakhand
Professor
33
8/128

22
13
Indraprastha Power Generation Co. Ltd. Pragati Power Corporation Limited, New Delhi
Corrigendum

8/130

23
13
Hindustan Insecticides Limited
Dy. Finance Manager
9
8/71

24
14
Indian Veterinary Research Institute, Izatnagar, Bareilly (U.P)
Walk-in-Interview

8/62

25
14
Directorate of Field Publicity, Ministry of Information & Broadcasting Regional Office (Rajasthan), Jaipur
Field Publicity Assistant

8/57
22206/11/0003/1213
26
14
Hemwati Nandan Bahuguna Garwal University
Admission Announcement 2012-13

8/80

27
14
Central Tuber Crops Research Institute, Indian Council of Agricultural Research, Kerala
LDC
1
8/119

28
14
Indian Institute of Astrophysics, Department of Science And Technology, Bangalore
Director

8/125

29
14
Indian Council of Medical Research
Scientist ‘B’ (Genetics)

8/120

30
15
Ministry of Labour & Employment (DGE&T), Advanced Training Institute, Kanpur (UP)
Admission Notice for Craft Instructor Training Courses

8/133
23104/11/0005/1213
31
15
Indian Institute of Space Sciences and Technology, Kerala
Technical Assistant ‘A’

8/66

32
15
Indian Institute of Corporate Affairs, Ministry of Corporate Affairs, New Delhi
Joint Director

8/17

33
16
National Research Centre for Grapes, Pune
Assistant Finance & Accounts Officer
4
8/54
01302/11/0002/1213
34
16
HQ Eastern Air command IAF
Cook
3
8/13
10801/11/0006/1213
35
17
Customs Excise & Service Tax Appellate Tribunal, New Delhi
Assistant Registrar

8/103
15509/11/0001/1213
36
17
Ministry of Urban Development, New Delhi
Superintendent (A/Cs)

8/107

37
18
Ministry of Home Affairs, National Crime Records Bureau, New Delhi
Assistant Director
3
8/105

38
18
Ministry of Mines, Indian Bureau of Mines, Nagpur
Stenographer Grade II (English)

8/102

39
19
17 Field Ammunition Depot C/o 56 APO
Fireman
5
8/104
10202/11/0028/1213
40
20
Indian Institute of Integrative Medicine, Jammu
Technical Assistant
9
8/44

41
21
UCO Bank
Recruitment of 1000 Clerks Project-2012

8/40

42
21
Vallabhbhai Patel Chest Institute, Delhi
Research Associate

8/49

43
21
National Agri-Food Biotechnology Institute
Junior Research Fellow

8/50

44
21
Sangeet Natak Akademi, New Delhi
Secretary

8/65

45
21
EESL Energy Efficiency Services Limited, Ministry of Power
Assistant Manager
2
8/6

46
22
MSME, Technology Development Centre, Central Footwear Training Institute, Chennai
Admission Notice

8/99

47
22
Coal India Limited
Recruitment of Management Trainees in E 2 Grade

8/5

48
22
MSME Central Tool Room & Training Centre, Ministry of MSME, Kolkata
Secretary

8/86

49
22
Indo-Swiss Training Centre, Chandigarh
Admission Notice

8/76

50
23
239-Transit Camp, Pandoh Mandi, Himachal Pradesh
Cook Special (Group C)
5
8/27
10610/11/0005/1213
51
23
ICAR Research Complex For Eastern Region, Patna, Bihar
T-3 Hindi Translator

8/75

52
23
ICAR Research Complex For Eastern Region, Patna, Bihar
Stenographer Grade-III

8/67

53
23
Ministry of Shipping
Deputy Director General (Directorate General of Shipping, Mumbai)
1
8/33

54
24
UPSC
House Keeper (General Central Service)

8/7
55103/11/0004/1213
55
24
Cabinet Secretariat
Library and Information Assistant

8/89
58101/11/0014/1213
56
25
Ministry of Defence, Department of Defence Production (DGQA), Senior Quality Assurance Establishment (Armaments), Chandrapur (MS)
Examiner Skilled
1
8/14
10203/11/0015/1213
57
25
Ministry of Tribal Affairs, New Delhi
Junior Invertigator

8/115
43101/11/0003/1213
58
26
Manipur University, Imphal
Controller of Examination
5
8/90

59
26
Cabinet Secretariat
Senior Library and Information Assistant

8/58
58101/11/0016/1213
60
26
National Civil Defence College, Nagpur
Field Trainer
2
8/109

61
36
Rajasthan State Road Transport Corporation, Jaipur
Driver
718
3/89

62
37
Indian Institute of Vegetable Research, Indian Council of Agricultural Research, Varanasi (UP)
Stenographer
5
3/100

63
37
NMDC Limited, Dantewada, Chhattisgarh
Junior Assistant Gr.III
2
3/99

64
37
Earth System Science Organisation (ESSO), Ministry of Earth Sciences, New Delhi
Scientist-B
32
3/77

65
38
Kalindi College, New Delhi
Senior Personal Assistant

3/51

66
38
Cochin Port Trust
Sub Officer
6
3/16

67
38
Central Vigilance Commission, New Delhi
Technical Examiner (Civil)

3/28
59101/11/0001/1213
68
38
The Indian Navy
Commissioned Officer

3/107
10701/11/0003/1213
69
40
Ministry of Earth Sciences, Earth System Science Organisation & Indian Institute of Tropical Meteorology, Pune
Career Opportunities in Climate Studies

3/98

70
40
National Institute of Plant Health Management, Hyderabad
Corrigendum

3/110

71
41
Steel Authority of India Limited, Burnpur, West Bengal
Operator-cum-Technician (Trainee)
196

3/52

72
41
Ministry of Defence, Gun & Shell Factory, Cossipore, Kolkata
Junior Hindi Translator
10
3/78
10201/11/0017/1213
73
42
National Institute of Technology, Goa
Assistant Professor

3/47

74
42
NSIC, Technical Services Centre, Chennai
Skill Development Training Programme

3/20

75
42
Office of the Superintending Engineer Electricity Operation Circle, Chandigarh
Draftsman
1
3/55

76
42
Railway Recruitment Board, Muzaffarpur
Result (Assistant Station Master)

3/106

77
42
Pt. Deendayal Upadhyayay Institute for the Physically Handicapped, New Delhi
Admission Notice

3/26
38103/11/0003/1213
78
43
Ministry of Railways, Railway Recruitment Boards
Chemical and Metallurgical Assistant
222
3/11

79
48
Union Public Service Commission, New Delhi
Accounts Officer
3
3/105
55103/11/0001/1213
80
48
Omnibus Industrial Development Corporation of Damn & Diu and Dadra and Nagar Haveli Limited, Moti Daman
Corrigendum

3/91

81
49
Union Public Service Commission, New Delhi
Assistant Supervisor (Confidential)
1
3/105
55103/11/0002/1213
82
50
Andhra Bank
Recruitment of Clerical Cadre 2012-13
600
3/81

83
54
Ministry of Home Affairs, Directorate of Forensic Science Services, New Delhi
Dispatch Rider
1
3/6

84
54
Railway Recruitment Board, Patna
Final Result

3/92

85
54
ADA, Aeronautical Development Agency, Bangalore
Addendum

3/74

86
55
Ministry of Home Affairs, Directorate of Forensic Science Services, New Delhi
Deputy Director (Explosives)
1
3/5

87
55
Ministry of Defence, New Delhi
Animal Supervisor
1
3/60

88
56
Office of the Development Commissioner, Cochin Special Economic Zone, Ministry of Commerce & Industry, Kakkanand, Cochin
Assistant Development Commissioner
17
3/65

89
32
Ministry of Finance, Department of Financial Services, New Delhi
Presiding Officer

8/37

90
32
Ministry of Textiles
Managing Director

8/23

91
32
Ministry of Agriculture, Deptt. of AH, Dairying & Fisheries, Central Poulty Development Organisation (NR), Chandigarh
UDC-cum-Storekeeper

8/2

92
32
Rampur Raza Library-Rampur, Ministry of Culture
Museologist

8/122

93
33
Ministry of Labour & Employment, Directorate General of Employment & Training, Ludhiana
Admission (Modular Pattern of Craft Instructor Training Course)

8/135
23104/11/0019/1213
94
33
Ministry of Tribal Affairs
Senior Investigator
1
8/114
43101/11/0002/1213
95
33
Ravenshaw University, Cuttack, Odisha
Professor

8/21

96
33
Ministry of Earth Sciences, New Delhi
Corrigendum

8/30

97
34
Sainik School Ghorakhal Nainital, Uttarakhand
Office Superintendent
1
8/121

98
34
Ministry of Industry, Office of the Chief Controller of Accounts, Principal Accounts Office, New Delhi
Accountants

8/108

99
34
Indian Nursing Council, New Delhi
LDC
8
8/39

100
34
National Centre for Radio Astrophysics, Tata Institute of Fundamental Research, Pune
Engineer-d (Digital)
5
8/73

101
35
Indira Gandhi Institute of Development Research, Mumbai
Corrigendum

7/41

102
35
Cantonment Board Office, Roorkee Cantonment
Resident Medical Officer
1
8/106

103
35
National Book Trust, India, New Delhi
Junior Hindi Translator
2
8/46

104
36
Goa Shipyard Limited
Senior Manager/Manager
2
8/83

105
36
Ministry of Defence, D (Est.I/Gp.I)
Contract Purchase Officer

8/111
10101/11/0031/1213
106
36
Secunderabad Cantonment Board, Secunderabad
Asst. Executive Officer
17
8/19

107
37
Directorate General Border Security Force, New Delhi
ASI
37
8/12
19110/11/0056/1213
108
37
National Institute of Fashion Technology, Ministry of Textile
Ph.D Programme 2012

8/68

109
37
Central Vigilance Commission, New Delhi
Assistant Engineers

8/59
59101/11/0005/1213
111
38
A Premier Scientific and Technical Organisation, New Delhi
Senior Accounts/Audit Officer
3
8/136
57101/11/0002/1213
112
38
Central Wakf Council, New Delhi
Secretary

8/131

113
38
224 Transit Camp
Mess Waiter
8
8/88
10610/11/0006/1213
114
38
Defence Research and Development Organisation
Walk-in-Interview (JRF)
9
8/132
10301/11/0111/1213
115
39
UPSC
Special Class Railway Apprentices Examination, 2012

8/84
55104/14/0010/1213
116
39
Craftsmen Training Scheme (Model Training Institute), Attached To Advanced Training Institute, Ludhiana, Punjab
Welder

8/134
23104/11/0016/1213
117
40
National School of Drama, Ministry of Culture, New Delhi
Information and Library Assistant
3
8/124

118
40
Defence Research and Development Organisation (DRDO), Centre for Personnel Talent Management (CEPTAM), Ministry of Defence
Addendum/Corrigendum

8/112
10301/11/0090/1213
119
40
Teachers for Senior Secondary School, New Delhi
TGT Science

8/139

120
40
Dau Dayal Mahila (PG) College, Firozabad
Lecturers
11
8/110



For more details visit:  http://www.employmentnews.gov.in/
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