IBM India Pvt Limited (http://www.ibm.com)
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds umerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Freshers Walk-In : IT Helpdesk @ Noida
Job Position : IT Helpdesk Technical Support (Voice Process)
Job Category : BPO / ITES
Job Location : Bangalore / Hyderabad
Desired Qualification : Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3)
Desired Experience : Fresher
Desired Skills :
1. Must have good Communication skills
2. Must have knowledge on Computer Hardware and Networking Concepts
3. Must be willing to work in Shifts
Job Description :
IT Help desk - Technical Support Associate (100% voice process)
1. Provide Technical solutions to the external customers
2. Remote Infrastructure support delivery
3. Perform problem cause analysis
4. Resolve routine customer problem
5. Ability to Identify Opportunity & Implement Process Improvements
6. Strong computer skills required for initial call handling
Selection Process :
• Candidates walking in will go through a screening process, all short-listed candidates will be taken forward for Interview
Please Carry (mandatory) :
• Hard copy of the resume.
• Photocopy of current organization offer letter.
• Photo ID and one photocopy of the same.
• Photocopy of 2 recent payslips.
Walk-In Interview On 2nd July 2011 at 9 AM to 1.00 PM
Walk-In Venue :
IBM India Pvt Ltd, JDM Tower, B-19
Sector-62, Noida, G.B.Nagar-201307,
Uttar Pradesh
Contact Person : Deepak Mishra
For more details visit: http://www.ibm.com
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Great IBM job vacancy. Thanks for this post. Keep it up.
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