Walk-In-Interview for Technical Support (Freshers/Experienced) in MICROLAND on 21-28 Feb 2011 at Bangalore

Microland Limited (http://www.microland.com/)

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East.

Freshers / Experienced : Technical Support : Voice Process @ Bangalore

Job Position : Technical Support

Job Category : Voice Process

Job Location : Bangalore, Karnataka

Eligibility Criteria :

• Graduate freshers like BE, B.Tech, BCA, MCA, MBA, B.Sc, BHM, BBM, B.Com, BA, BBA, Diploma holders and ITI, 10+2 (with min 1 Year any domain experience) pursuing graduation, backlogs in graduation, awaiting results.

• BE 2010 pass out less than 60%.

• Flawless communication / Basic Troubleshooting Knowledge in Hardware.

• Candidate should be willing to work in rotational shifts.

• Willing to work in Voice Process.

Job Summary :

• Technical Support on basic operational or maintenance of Networking products like computer routers, modems.

• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.

• Escalate problems when unable to resolve customer issues.

• Log and sufficiently document all contacts with customers in designated tools.

• Identify and provide input on unique or recurring customer problems.

Note:
1.Please carry a copy of this ChetanaS job posting along with you to enter the premises for the interview. 2.Please contact the recruiter before going for the walk-in.
3.You can mention the reference as 'ChetanaS'.

Walk-In Date : From 21st to 28th February 2011 (Monday to Friday) : 10 AM to 5 PM

Walk-In Venue :
Microland Limited,
1 B, RMZ Ecospace Business Park,
Belandur, Sarjapur Outer Ring Road,
Bangalore - 560 103
Landmark : Opp. to Maruti Showroom

Contact Person : Shruthi B C (HR)
Contact Number : +91-9845755264, +91-80-43280018 (Extn: 5018)



For more details visit: http://www.microland.com/





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