HCL Technologies Limited - ISD ( http://www.hcl.com/ )
A subsidiary of HCL Technologies, HCL ISD is an IT services company. Headquartered in Delhi, NCR, India, HCL ISD was instituted in 1993 with the objective to address the demand for cost-effective management of technology infrastructure across geographically dispersed locations. HCL ISD, also known as HCL Comnet Systems and Services Ltd. in India, diversified its portfolio to provide end-to-end enterprise IT infrastructure solutions globally in 1993 winning the first order to establish India's first floorless stock exchange. HCL ISD pioneered in Remote Infrastructure Management (RIM) in 2002-2003.The company has developed a unique model for remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs.
(Freshers) Walk-In : Associate Customer Support Engineers @ Mumbai
Job Position : Associate Customer Support Engineer
Job Designation : Customer Support Engineer/Technician
Job Category : IT-Hardware & Networking
Walk-In Location : Mumbai, Maharashtra
Job Location : Mumbai, Maharashtra
Compensation : INR 1,00,000 - 1,50,000 P.A
Desired Qualification : Diploma - Computers, Electronics/Telecommunication, B.Sc - Computers
Desired Experience : 0 Years
Job Description :
• Ops:
- Providing field support for VSAT & Lease Line which include all maintenance & commissioning of VSAT /LL /network hardware.
- Which covers configuring, maintaining, supporting, and optimizing all network devices and Liaisoning with service provider.
- This role will interface directly with Customers.
• FM:
- FM engineer will be operating from client location only & they will be providing support for particular location / area which include all maintenance & commissioning of VSAT /LL /network hardware.
- Which covers configuring, maintaining, supporting, and optimizing all network devices and Liaisoning with service provider also providing different reports to customer for uptime / downtime of network & links also providing the reports which will be used for billing purpose.
- This role will interface directly with Customers.
- For above position candidate must be having :
- Strong Knowledge of Basic Computer Engineering Concepts.
- Should be Flexible & good communication is must.
- Should be Flexible to work 24x7 in any geography for field ops / FM of VSAT / LL / ITSM / SATCOM HUB .
- Strong interpersonal skills, supported by strong analytical, problem solving.
• Working Hours:
- For this Profile candidate should be willing to work 24x7x365.
- Normal hours of work will range from 9:00 AM to 6:00 PM for 6 days.
- Hours may vary and will require evening and weekend work as directed by the company needs.
- FM Engineers has to work as per the customer timing which may vary from customer to customer.
- Engineers working in shifts has to work as per roster which include night shift also.
• Travel:
- For LL / VSAT operations extensive traveling can be there at placed region.
• Physical Demands:
- Digital dexterity and hand/eye coordination in operation of office equipment
- Lifting and carrying of hardware , files /product & tools (up to 20 Kg) etc.
- Ability to speak to and hear customers and/or other employees via phone or in person.
- Body motor skills sufficient to enable incumbent to move from one office location to another.
Please Carry below documents (mandatory) :
• Updated Resume Copy
• Photo ID proof
Walk-In Interview on 31st January 2013 at 2pm to 5pm
Walk-In Venue :
HCL Comnet Ltd.,
Ground Floor,
Dorr-Oliver House,
Link Road, Chakala,
Andheri (E), Mumbai.
Landmark: Next to Bisleri Factory and Glenmark House
Contact Person : Sonali Uttekar / Kunal Lakhani
For more details visit: http://www.hcl.com/
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