HCL BSERV Intranet ( https://www.hclbpo.net/ )
HCL BSERV, a business services division of HCL Technologies Limited started its venture early in 2001 and is now a dominant player in the BPO field drawing revenue of USD 232.15 Million.
(Freshers / Experienced) Walk-In : BE / B.Tech / MCA / B.Sc / BCA / BBA / BA / B.Com : 2009 / 2010 / 2011 / 2012 Passout : Technical Support Officer / Sr. TSO @ Mohali
Invitation to a Joint Campus Placement Drive by HCL BSERV at CGC Landran. Chandigarh Group of Colleges takes this opportunity to invite students from your institute to a joint campus placement drive by HCL BSERV for B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com students of 2009, 2010, 2011 & 2012 passed out batches. The details are as follows:
Job Position : Technical Support Officer / Sr. TSO
Walk-In Location : Mohali, Punjab
Job Location : Noida / Chennai
Stream Eligible : B.Tech (All streams) B.Sc (All Streams) BCA/BBA/MCA/BA & B.Com
Batch : 2009, 2010, 2011 & 2012 Passed out
Package :
• 1.64 LPA during the training which will be 2-3 months.
• Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed. But this increased amount gets paid after 6 months accumulated.
• So ideally first 6 months the salary will be 1.64L.
Job Profile : Responsible for giving Technical support to International customers over the Phone
Job Responsibilities :
• Should be able to Meet minimum login hours
• Meeting SLA on time
• Keeping AHT under control
• Attendance should be above 96%
• Should not take any unshed leave
Skills Required :
• Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
• Basic Desktop and computer knowledge.
• Understanding of ISP/Networking concepts
• Possess good organizational and time management skills
• Display strong initiative in resolving issues of customers
• Exhibit strong teamwork
• Must be capable of demonstrating problem solving skills
• Attentive listener
• Ability to use common courtesies
• Confident while communicating
Experience :
• 1 year experience in any international BPO would be an added advantage Relevant experience of any industry would be taken into consideration.
Process :
• PPT, V&A , PI
Note :
• Should be comfortable working in night shifts i.e. 24x7x365 environment
• Should be above 18 years & below 40 years of age
Walk-In Interview on 30th January 2013
Walk-In Venue :
Chandigarh Group of Colleges (http://www.cgc.edu.in/),
Kharar-Banur Road,
Landran, Mohali,
Punjab-140307.
Phone: +91-172-3984283/3984222/3984200
E-mail : info@cgc.edu.in
How to Apply: The eligible and interested students are required to get themselves registered online at Chandigarh Group of Colleges (CGC) website: www.cgc.edu.in at the provided link.
For more details visit: https://www.hclbpo.net/
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