Cognizant Technology Solutions India Ltd (CTS) Invites Applications from Eligible Candidates for the Post of Technical Support Executives @ Walk in Interview on 28th July 2012 at Pune

Cognizant Technology Solutions India Ltd ( http://www.cognizant.com/ )

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting and business process outsourcing services. Cognizant's single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 35 global delivery centers and over 50,000 employees, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and is ranked among the top information technology companies in BusinessWeek's Info Tech 100, Hot Growth and Top 50 Performers listings.

Technical Support Center for one of the Largest Enterprise Cloud Computing Companies in the US

(Experienced) Walk-In : Technical Support Executives @ Pune

Job Position : Technical Support Executive

Job Designation : Associate / Senior Associate (Technical)

Job Category : BPO / Call Center

Walk-In Location : Pune, Maharashtra

Job Location : Pune, Maharashtra

Number of Vacancies : 50

Desired Experience : 1 to 6 Years (Mandatory)

Key Skills : Technical Support

Job Description :

• Excellent written and communications skills (English)

• Excellent Troubleshooting skills, search skills, ability to approach problems logically

• Java Programming Experience would be an added advantage

• Willing to work in 24x7 environment

• Basic Customer service skills

• Customer service orientation and ability to work in a team

• Good interpersonal and communication skills

• Excellent Soft skill, Communications skills (Voice & Email) to handle global customers

• Strong keyboard skills

• Sales Force Certification preferred

• Ensure on meeting daily KPIs

• Receiving end user calls

• Provide first level resolutions

• Ticket creation/Categorization / Prioritization

• Ticket escalation to respective Support Group

• Incident resolution and recovery

• Ticket Closure

Please Carry (mandatory) :

• Updated Resume Copy

• Photo ID proof

• Latest Pay Slips

Walk-In Interview on 28th July 2012 at 10am to 12pm

Walk-In Venue : 

Cognizant Technology Solutions India Ltd.,

ICC Trade Tower,

'B' wing 4th floor,

Senapati.Bapat Road, 

Above Cross Word,

Near Chatusrungi Temple, 

Pune - 18.

Contact Person : Naveen Vemula

    

For more details visit: http://www.cognizant.com/

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