Tata Consultancy Services (TCS) Invites Applications from Eligible Experienced Candidates for the Post of IT Helpdesk (L1) @ Walk in Interview On 2nd April 2011 at Chennai

Tata Consultancy Services (http://www.tcs.com) 

TCS Indias No 1 IT Company 

Experienced Walk-In : IT Helpdesk (L1) @ Chennai

Job Position : System Admin

Job Location : Chennai, Tamilnadu

Desired Education : BE Candidates with 2 years experience, Diploma with 3 years experience, Bsc/Bcom/BA with 2.6 years of experience

Desired Experience : 2 to 4 Years (Mandatory)

Job Description :

Candidates should have hands on experience with:

• Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc

• Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etc

• Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc

• Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc

• Experience in troubleshooting Office Telephony, audio / video conference related issues

• Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting

• Experience of working in SLA based environment

• Understanding of Service Desk Environment and its day to day operations

• Exposure to ID and Access Management (Active Directory and Application)

• Exposure to handling mobile telephony based issue and co-ordination with telecom service providers

• Exposure to ITIL based work environment

• Experience in Service Desk / Technical Support handling global customers

• Customer and Escalation Handling Skills

Kindly carry a copy of :

• Resume

• one passport size photogragh

• Last month pay slip

• A copy of this mail.

We have planned to have interview for IT Helpdesk (L1) 2 to 4 years of experience on 2nd April 2011 at TCS Velachery office.

Walk-In Date on 2nd April 2011 (Saturday) at 9:30 AM - 1 PM

Walk-In Venue : 

Tata Consultancy Services

165/ 1A, Velachery – Taramani 100 Feet Road, 

Velachery, Chennai 600042

Contact Person : Julie 

Contact Number : +91-44-66167426

For more details visit: http://www.tcs.com


















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