Tech Mahindra Ltd ( http://www.techmahindra.com/ )
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators. Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
(Experienced) Walk-In : Back Office Domestic Telecom Process @ NCR
Job Position : Back Office Domestic Telecom Process
Job Designation : Associate/Senior Associate -(NonTechnical)
Job Category : BPO / Call Centre / ITES
Walk-In Location : Noida, NCR
Job Location(s) : Noida/Delhi, NCR
Number of Vacancies : 100
Desired Qualification : Any Undergraduate / Graduate / Any Postgraduate
Desired Experience : 1 to 4 Years in Domestic BPO (Mandatory)
Key Skills : Domestic Process, Telecom Process, Backend, CSE, Customer Care, Call Center, BPO
Mandatory Skills :
• Experience in Domestic BPO back office process, preferably in written communication / email processes
• Good written and verbal communication in Hindi and English
• Good comprehension skills
• Adaptive, ready to learn, contribute and deliver consistently under pressure.
• Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament
• Excellent skills on MS Excel / Quality Tools / Data Analysis / Analytical Skills / Reporting
• Good Knowledge of Audit and Evaluation function
• Analytical bent of mind
Desired Skills :
• Any Under Graduate / Graduate
• Good written & verbal communication skills in Hindi and English
• 1 to 4 years of experience in Domestic BPO, preferably in telecom back office domain
Job Description :
• Should be open to working in shifts
• Should have prior Telecom Experience / Knowledge
Please Carry below documents (mandatory) :
• Updated Resume (2 Copies)
• Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
• Latest Pay Slips
Walk-In interview on 6th - 9th May 2013 at 11am to 4pm
Walk-In Venue :
Tech Mahindra,
A-37 Gate No.5,
Sector 60,
Noida.
Contact Persons : Parinita Pandey / Amol Kumar
For more details visit: http://www.techmahindra.com/
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