IBM India Pvt Ltd ( http://www.ibm.com )
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
(Experienced) Walk-In : Six Sigma Quality Analysts @ Hyderabad
We take great pleasure inviting you to IBM for an interview discussion on 16th feb 2013. We are eager to have you participate in the IBM interview process and we assure you that we till take up your interview process on priority.
We look forward to seeing you on the 16th of Feb at our IBM Premise and we wish you all the best for the interview.
Job Position : Six Sigma Quality Analyst
Job Category : IT / Software
Walk-In Location : Hyderabad, Andhra Pradesh
Job Location : Hyderabad, Andhra Pradesh
Desired Experience : 4 to 8 Years (Mandatory)
Mandatory Skills : Certification in Six Sigma (Yellow / Green Belt)
Job Description :
Analyze assigned defects experienced by accounts in the pools, to drive quality improvement. Apply defect prevention methodology across accounts within a GDF through the application of root cause analysis (RCA) and other technical methods in collaboration with account SMEs, technical SMEs and other green Team members. Review solutions to ensure full root cause is identified and the solutions are scalable across accounts, pools and geographies.
Primary Job Responsibilities :
• Creates broadly applicable solutions that are used by pool managers for process improvements in handling reoccurring problems (across accounts, pools, GDFs). Ensures solutions are applied to all appropriate configurations.
• Directs RCA and process standardization across accounts by preparing, batching, and assigning incident reports and trouble tickets that occurred within a 90 days historic window period.
• Under direction of Expert QA member, creates broadly applicable solutions that are used by pool managers for process improvements in handling reoccurring problems (across accounts, pools, GDFs).
• Ensures solutions are applied to all appropriate configurations. Conducts statistical analysis on quality metrics reports to ensure that they are within control limits.
• Works with Green Team members across the GDF to improve and change the QA / RCA process by seeing if any solutions can be implemented or applicable to other GDF centers.
• Under direction of Expert QA member, analyzes and interprets financial and business data and provides in-depth analysis in identifying problems and performance exposures with alternative solutions/recommendations to take to management/customers.
• Track SLA metrics.
• Conducts statistical analysis on quality metrics reports to ensure that they are within control limits.
• Prepares quality metric updates for executives.
Education, Experience and Skills Requirements :
• Minimum education: 3 year technical or associates degree in a relevant course of study (e.g. CIS computer information systems, CIT computer information technology)
• Minimum experience: 4-8 years experience in process analysis tools, statistical software, performance behavior Analysis and spreadsheets, and knowledgeable on groupware desktop technology.
• Preferred - experience in applying quality/process analysis in an IT services or manufacturing environment.
• Certification in Six Sigma (Yellow / Green Belt) is mandatory
Note : If your profile is not matching to the above skills (or experience) then please write back to us for clarification.
Our IBM representatives will be present in the venue to guide you for the interviews, as we aspire to achieve quality conversions in all our interview drives, further screening desks will be installed at all venues to revalidate your profile with the latest hiring demand. Request your corporation for the same.
Please Note :
• Kindly ignore this mail, if you have already attended the IBM Interview within the last 3 months.
• Ensure that you do not miss this opportunity which might not be available in the future.
• Due to Security Reasons you are not allowed to carry any baggage or electronic devices (other than the vanity bag) inside the IBM Venue.
Mandatory documents to carry: (Without which interviews for the candidates would not be conducted) :
• Valid Govt Approved ID Proof(Orginal & Photo Copy of the same)
• Hard copy of this Interview Invite mail
• Hard copy of your resume
• Photocopy of current organization offer letter / increment letter & Last company Relieving letter(Only if candidate is in current company for less than one year)
• Photocopy of 3 months recent Pay slips
• 1 Passport size photo's
• Highest qualification Provision or Convocation Letter & Degree Marks sheets
• Form 16 if working as a Contractor Employee (Mandatory)
Walk-In Interview on 16th February 2013 at 10am to 1pm
Walk-In Venue :
IBM India Pvt Ltd
Mindspace, 3A,
Hitech city,
Madhapur,
Hyderabad.
Contact Person : Hema
Note:
1. Please make sure that you carry all the mandatory documents. Interviews will not be conducted for candidates without Original documents & Photocopies/Xerox and who doesn't meet to the above mentioned skill set.
2. Post this no Fresh interview candidate would be allowed to register.
3. Certification in Six Sigma (Yellow / Green Belt) is mandatory
For more details visit: http://www.ibm.com
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